White Castle Guest Satisfaction Survey
White Castle invites the diners to participate in the White Castle Guest Satisfaction Survey regarding their most recent experience to the restaurant and tell the management how they did, well or not so well. As a customer, your honest opinion is extremely helpful to improve the customer experience and meet their satisfaction. That’s why to say thank you, White Castle will provide you with a special redemption code to receive the free food item with your next meal at one of its locations.
White Castle Guest Satisfaction Survey Rewards
2 free hamburgers or cheeseburgers or any the offer printed on your White Castle Survey Invitation Receipt by a unique validation code given to you at the successful completion of the survey.
White Castle Guest Survey Rules & Requirements
No such hard and fast rules are needed to participate in the White Castle Guest Satisfaction Survey except for a few basics such as
- Must visit a participating White Castle restaurant most recently.
- Make an eligible purchase and receive a specially marked cash register receipt containing a survey code and invitation.
- Must complete the survey and redeem the offer within the time period mentioned on the receipt.
- Must not be an employee or any of their immediate family members of White Castle, InMoment and their agents, parent, or associated companies, or any person involved in the promotion.
White Castle Guest Satisfaction Survey Steps
If you have all the requisites mentioned above; keep your White Castle survey invitation handy and take the following steps to initiate the White Castle Guest Satisfaction Survey over the web.
- Visit the White Castle Guest Satisfaction Survey URL mentioned on your survey invitation or go to www.whitecastle.com/survey
- Select your preferred language and click the next arrow in the middle to proceed.
- Enter the 6-digit Survey Code located on your White Castle purchase receipt just below the phone number in the empty box on the page.
- Click on the next arrow again to start the survey.
- Respond to the survey questions truthfully and rate your satisfaction level based on your latest experience with White Castle.
- At the conclusion of the survey, submit the required details to receive the validation code.
Write the validation code on your original White Castle receipt in which the survey invitation is printed. And bring the coded receipt with you during your next visit to a participating White Castle location to validate the offer.
If you do not like to complete the White Castle Guest Satisfaction Survey online, you can do it by phone calling the number provided on your White Castle receipt containing the survey invitation. In the phone survey, you will be required to respond according to the recorded prompts and provide the details you will be asked to get the validation code.
About White Castle
White Castle is an American privately-held restaurant chain with more than 375 locations across 13 states, primarily found in Midwest. Founded by E.W. Billy Ingram in Wichita, Kansas in 1921 White Castle is considered as the country’s first fast-food chain. The chain is also famous for its signature ‘Sliders’, a small square hamburger, which is declared as the most influential burger of all time. Apart from this iconic sliders, White Castle’s menu features a variety of breakfast, combos, sides, drinks, desserts, and many more.
White Castle Phone Number: 1 (800) 843-2728
555 Edger Waldo Way
Columbus, Ohio 43215