If your car needed gas and you have stopped at Advanced Auto parts for that, you must keep the receipt, because it can get you a chance to win, $2,500 gas cards! You have to agree that AdvanceAutoParts.Com/Survey Sweepstakes is a program created by Advance Auto Parts customer service for all customers. Yes, the program has two types. The first one is the Advance Auto Parts Survey which is the place where you can share your feedback. Of course, it is okay for you to give your suggestions, comments, complaints, and other feedback.
The survey is going to take you less than five minutes to complete. If you get interested in joining the online Advance Auto Parts Customer Satisfaction Survey, you can go to AdvanceAutoParts.Com/Survey. Here, you will get to see the process, and get to know some more information on, Advanced Auto parts.
The second program is Advance Auto Parts Sweepstakes where you can get the chance to win $2500 Gas Card. Of course, if you do it online, first thing first, you must complete the survey first. For information, there are two ways available for you to win the prizes. The first is via online and the second is via offline. You know, it must be nice if you win a year of free gas listing. Well, all of you now have the same chances to be the winner. And, if you join as many Advance Auto Parts Warehouse survey sweepstakes, you must get more chances to be the winner.
About Advance Auto Parts
Advance Auto Parts which is a retailer of automotive parts and accessories which are available in the United States. You know, the first store was in 1932. If you see, there are some subsidiaries like WorldPac, Carquest, Autopart as well as International, Inc. Well, Advance Auto Parts Headquarters is reachable in Raleigh, North Carolina. You know, you can also try to go to advanceautoparts.com to gain more information about the company.
Eligibility for Advance Auto Parts Survey
- You must have the knowledge in English or Spanish
- You must have a device with an internet connection.
- Your minimum age 18 is required
- Participant must be a resident of the US, District of Columbia, or Puerto Rico to enter
Official rules for Advance Auto Parts Survey
- Maximum 1 entry per person per entry period. Any excess entries will be void and not increase your chance of winning
- No automated entries allowed in the survey
- No purchase necessary to enter the survey
- No employee or their relative is allowed to take the survey.
Taking the Advance Auto Parts Survey online
To take the survey online, you need to venture to, Advanceautoparts.com/survey
- Here, at the top of the page, select your language option from, ‘Select another language’. first.
- Then, scroll down, and here, you in the given blank, you have to type,
- The survey code
- Then, scroll down a bit more, and at the bottom, click on, ‘Next’ in red.
You need to check the later parts to finish the survey.
Advance Auto Parts Survey by mail
- If you want to enter the survey by mail then, no purchase is required at Advance Auto parts.
- For this you have to handwrite your name, address and add your city, state, zip code), email, phone, on a 3″X5″ piece of paper.
- After that mail the paper in a business size 10 envelope to,
Advance Auto Parts 2018 Customer
Satisfaction Sweepstakes, PO Box 6002, Morton Grove, IL 60053 (“Mail-In Entry”).
The reward of Advance Auto Parts Survey
You will get a chance to win, $2,500 gift card from Advance Auto Parts. If you are the winner of the sweepstake, you will be contacted by the contact information, you have given while taking the survey.
Services of Advance Auto Parts in store
- Wiper Blade Installation
If your wipers streak, squeak or chatter, it’s time to replace. We’ll install the new set free with purchase. You must not forget the rear wiper!
- Battery Testing and Installation
They swap out your old battery and install the new battery, free with purchase!
Also, they offer free battery testing and will charge any automotive or marine battery, too!
- Starter and Alternator Testing
They will test your battery, starter and alternator to make sure your vehicle is starting and charging for even the longest road trip. We can test your battery, starter or alternator on or off the vehicle. This is a free service for all customers.
- Free Loaner Tools
If you need a tool you’ll only use once or want to try a tool out before you buy, The company offer more than 9 categories of professional loaner tools, all free after returning the tool and getting back your deposit
From spring compressors to specialized pullers and more, they got the tools you need.
- Oil and Battery Recycling
It’s easy to be green; stop by your local store to recycle your battery and used motor oil or gear oil. We’ll even give you an Advance Auto gift card for any automotive battery you bring to the company to recycle.
Additional details on Advance Auto Parts
- If you would like to check the balance on an Advance Auto Parts gift card, please have the 16 digit number from the back of the card and call 1-877-ADVANCE, Option 1, 2 or 3 and we will check the balance for you. Any of our team members will be able to provide you with your balance.
- You can also check the balance of your gift card by taking it to any of our store locations.
- Returning Items to Your Local Store
- Bring the merchandise you would like to return with its original packing materials to any Advance Auto Parts store. Use our Store Locator to find a store near you. You’ll also need your store receipt, Order Confirmation email, or Merchandise Return Form with the order number for the store to process your return.
- All returns are subject to the Advance Auto Parts Return Policy, click here for details.
- Online Orders
If you do not have an Advance Auto Parts store nearby, you can also ship items you want to return to us.
- Receiving Your Refund
Once your merchandise has been returned you will receive a refund back to the same payment method used for your original order within 7-10 business days.
A Limited Lifetime Warranty is a warranty against defect in materials or workmanship under normal use and service after proper installation and is valid for the life of the part as long as you own the vehicle in which it is installed.
The Limited Lifetime Warranty isn’t transferable so if you sell the vehicle or install the item on another vehicle, the warranty is no longer valid.
Your order begins processing right after it is submitted and may not always be able to be cancelled.
- Canceling In-Store Pickup Orders
For In Store Pickup items you can start a chat to cancel your order within 45 minutes during our normal Business Hours. If it has been longer than 45 minutes, you can call the store(s) you selected for your order and a Team Member will cancel them for you. Our Store Locator can provide you with the your store’s phone number and hours of operation.
- Canceling Ship to Home Orders
Orders shipping to your home can only be cancelled within 45 minutes of placing the order. For Ship to Home orders, it’s best to chat or call our Online Order Team as soon as you realize you want to cancel the order.
They can be reached at 1-877-ADVANCE (238-2623)
- Available 7 days a week
- 8:30 am – 7:30 pm EST M-Sat
- 9:30 am – 6:00 pm EST Sun
If your order has already shipped and is on its way, you will need to return the order to a store location or to the Advance distribution center using the return instructions in the package.
- Registered Customers
If you placed your order from a registered account, you can track your order in Your Account. We’ll also send the tracking information to you in an email once the package ships.
- Login to Your Account
- Click on the View Your Orders link
- Select the order that you want to track.
- Click on the Tracking Number
- Guest Orders
If you didn’t place your order from a registered account, don’t worry. We will send an email with the tracking information once the package ships.
Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase may be made in exchange for an Advance Auto Parts Merchandise Card. No cash refunds will be issued. These returns will be processed at the lowest selling price of the item in the last 45 days.
Advance Auto Parts is proud to offer 10% off regularly priced items for in-store purchases to customers who serve or have served our country’s Armed Services.
Qualifying customers may be required to show proof of military status for in store purchases as explained below:
- All active-duty, reserve and retired status members of our Armed Services
- US Army, US Navy, US Air Force, US Marine Corps, US Coast Guard, US National Guard
- Note: ONLY retired veterans with 20 years or more of service are eligible.
- All veterans receiving VA benefits
- Immediate family members of the above mentioned service members
- S. Uniformed Services ID card
- Common Access Card (CAC)
- Veteran Identification Card (VIC)
- S. Uniformed Services ID card
Advance Auto Parts Price Match Guarantee
Advance Auto Parts will match the price of any identical or substantially comparable product (product must be available the same day) at any competitor’s store or website. The following conditions must be met:
- The item must be identical or a substantially comparable item, with similar quality (good, better or best), size, weight, color, quantity, part/manufacturer number and warranty.
- The price must be valid at the time the price match is requested.
- An Advance Auto Parts Team Member must verify the price match.
- In-Store Price Matches: Advance Auto Parts stores are unable to offer a price match to online competitors; however, Advance Auto Parts retail locations will match the price of most local competitors subject to the Terms and Conditions set forth herein.
- Verification for print ads: Customer must provide the entire print advertisement. Photos, photocopies or mobile phone versions of the ad will not be accepted as verification of a competitor’s printed ad.
- Online Competitor Price Matches: Advance Auto Parts does have a low price guarantee and will match the price of products (product must be available same day) on select competitor websites. If a product is available for in-store pick-up at Advance Auto Parts, the competitor must have the part available for same day pick-up in order to validate the price match. If Advance Auto Parts matches an online competitor’s price, it must include the shipping charges in the price of the product.
- Verification for online prices: Advance Auto Parts will only match select competitor’s website prices. Advance Auto Parts does not match prices of items found on Internet auction sites such as eBay or non-professional, independent websites.
- Your rewards are also sent directly to your email and can be sent via text when the option is selected.
- If you still need assistance, you need to contact their Speed Perks Team at 1-877-238-2623.
- Currently cannot accept Advance Auto Parts gift cards for online purchases. Advance Auto Parts plan to add this payment method in the future. In the meantime, you can use your gift card for purchases at any of our over 5200 Advance Auto Parts stores. You can also purchase Advance Auto Parts gift cards at any of our stores or online below.
- When placing an online order your bank places an authorization hold for the total amount of the purchase. This is to ensure that those funds are available when you pick up your order or your order is shipped.
- If you have multiple shipments that have not been confirmed as shipped or haven’t yet been picked up at your local Advance Auto Parts store, you will see multiple open authorizations on your online banking statement.
- Once your item are picked up at the store or shipped to you, those authorizations seen on your online statement will be removed by your bank and your account will be charged for your order.
- When paying by credit, debit, or check card, the payment amount for your order is authorized and those funds are held by your financial institution at the time you place your order. Your account will not be charged until all of your order ships and/or is picked up at your local Advance Auto Parts store. If there are items being shipped from several locations, you may receive additional holds, if one item ships prior to any additional items. These additional holds would be for any items still pending shipping.
- Note: Authorized and held amounts will not be available for other purchases. If an order is canceled, the authorization hold will expire in accordance with the terms of your bank or financial institution.
- If you believe that your Credit Card, Debit Card or PayPal account was compromised or used without your permission to place an order with Advance Auto Parts, please contact our Support Team immediately at 1-877-ADVANCE (238-2623). Please be able to provide the following to our Customer Care Team when calling:
Read Also.. Advance Auto Parts Customer Satisfaction Survey
- Your Telephone Number
- Last 4 digits of the credit card account or the PayPal email id used
- Date and Amounts of the transaction(s)
- accept the following payment methods :
- American Express
- Diners Club
- Unfortunately, the company are unable to accept international payments at this time.
- Advance Auto Parts do not accept cash, checks, or money orders for online purchases at this time.
- Cash, checks, and money orders are accepted at any of Advance Auto Parts plan over 5200 Advance Auto Parts Stores.
To get in touch with the company, you can to dial the toll-free number, 1 (877) 238-2623. You can also send a mail to,
Advance Auto Parts, Inc.
Store Support Center
5008 Airport Road
Roanoke, VA 24012.